What Success Looks Like: • Collaborate with internal business groups and marketing partners to improve the user experience, reporting and distribution. • Create documentation for business and system requirements for assigned focus area. • Analyze and make recommendation to optimize the use of technology resources. • Identify trends/issues and performance gaps. • Assist with team projects. • Develop thorough knowledge of platforms, tools and processes. What You Need: • Bachelor's degree in information technology, marketing, communications or relevant field, or equivalent experience • One to three years of experience with email marketing technology platforms and software (e.g. Salesforce Marketing Cloud, MailChimp, Constant Contact, etc.) • Analytical and problem-solving skills • Excellent written and oral communication skills • Ability to handle multiple priorities and meet deadlines Preferred Qualifications: • Financial services experience (e.g. Retirement, Employee Benefits, Life Insurance, Investments) • Knowledge of project management methodologies Working Conditions • Hybrid work environment